Stop re-solving the same problems
Turn your messy Slack troubleshooting threads into clean, permanent engineering documentation — automatically, with a single emoji.
No setup forms Review before publish GitHub · Notion · Confluence
5,000+
Messages processed
600+
Docs generated
98%
Approval rate
2 min
Avg. install time
How it works
React
Tag a troubleshooting thread with your trigger emoji.
Generate
We fetch the thread and turn it into a clean draft with AI.
Publish
Review, edit, approve — and it lands in your knowledge base.
The problem your team has every week
Valuable knowledge lives in Slack threads that nobody can find two weeks later.
where did we fix that Redis timeout issue again?
no idea 😅 someone solved it but I can't find the thread
there were like 40 replies… could be anything
40 minutes later — nobody found it. Same fix applied from scratch.
Redis Connections Dropping Under Load
Root Cause
TCP backlog (somaxconn) set too low under traffic spikes.
Solution
Raise maxclients and match OS somaxconn.
Prevention
Add this to the Redis runbook. Alert if connections > 80%.
✓ Found in 5 seconds. Problem solved — again, instantly.
Without Knowledge Grabber
40 min
Writing one incident doc manually — after the fact, from memory, with gaps.
With Knowledge Grabber
30 sec
React with an emoji while the thread is still fresh. Done.
A team of 10 engineers documenting 3 incidents a month saves ~20 hours — every month.
One emoji, the right kind of doc
React with a specific emoji and the AI writes for that format — an incident postmortem reads nothing like a runbook.
:memo:General doc
A structured write-up — Problem / Root Cause / Solution. Your default trigger emoji.
:rotating_light:Incident postmortem
Turns an incident thread into a postmortem / RCA with a timeline and follow-ups.
:wrench:Runbook
Turns a thread into a step-by-step operational runbook the on-call can follow.
:bug:Bug write-up
Turns a debugging thread into a clean bug report with repro steps and the fix.
Your general trigger emoji is configurable in Settings.
Everything you need to capture knowledge
One emoji to capture
React with :memo: on any thread. No copy-paste, no forms — it just works.
AI writes the doc
Structured Markdown with Problem / Root Cause / Solution. No chatter, no fluff.
Review before publish
Every doc is a draft first. Approve in one click — your wiki never gets AI noise.
Syncs to your stack
Publish straight to GitHub, Notion, or Confluence as permanent documentation.
Perfect for
Any team that uses Slack to solve problems — and wants to stop solving the same ones twice.
Engineering Teams
Turn debugging threads into bug write-ups and runbooks automatically.
DevOps & SRE
Every incident thread becomes a structured postmortem with timeline and follow-ups.
Platform Teams
Capture infrastructure decisions and runbooks while they're still fresh.
Customer Support
Turn solved customer issues into searchable documentation the whole team can reuse.
IT Operations
Stop answering the same how-do-I questions. Document once, reference forever.
Technical Leads
Give new joiners a knowledge base that grows itself — no extra work from the team.
Real situations, captured in seconds
These happen on your team every week. With Knowledge Grabber, they become documentation automatically.
Production goes down at 2am. Your team scrambles, diagnoses, and fixes it in the thread. React with 🚨 while you're at it.
↳ Auto-generated postmortem
✓ Timeline of events
✓ Root cause analysis
✓ Follow-up action items
Your team spends 3 hours debugging a tricky race condition. The fix is buried in 60 Slack messages. React with 🐛.
↳ Auto-generated bug report
✓ Repro steps
✓ Root cause
✓ The fix, documented clearly
A customer issue takes 45 minutes to resolve. Your support team cracks it in a Slack thread. React with 📝.
↳ Auto-generated help article
✓ Problem description
✓ Step-by-step solution
✓ Ready to share with customers
Publish where your team already works
Connect once, then pick a destination per document. Every approved doc syncs to GitHub, Notion, or Confluence — no copy-paste.
GitHub
Markdown in your repo
Docs commit as Markdown files to the repo, branch, and folder you choose — versioned and PR-reviewable.
Notion
Pages in your workspace
Publishes as clean pages under a Notion page you share via OAuth — instantly searchable by the whole team.
Confluence
Pages in your space
Creates pages in your Confluence space through secure Atlassian OAuth — right where your wiki already lives.
What changes when you install it
The difference isn't just convenience — it's compounding knowledge vs compounding amnesia.
| Without Knowledge Grabber | With Knowledge Grabber |
|---|---|
| ✗Slack discussions disappear after 90 days | ✓Every resolved thread becomes a searchable doc |
| ✗Engineers re-explain the same fixes weekly | ✓AI creates a first draft in seconds |
| ✗Copy-paste into Notion, Confluence, GitHub | ✓One emoji reaction — no copy-paste ever |
| ✗New joiners interrupt seniors for answers | ✓New joiners find answers in the knowledge base |
| ✗Incident knowledge lives only in memory | ✓Postmortems generated automatically at 2am |
| ✗Docs written from memory, days later | ✓Docs written from the thread, while it's fresh |
| ✗Knowledge stays locked in chat | ✓Knowledge grows automatically, searchably, forever |
Built for teams that care about security
We connect to your Slack workspace with the minimum permissions required — and we never publish anything without your approval.
OAuth only — no passwords
Slack, GitHub, Notion, and Atlassian connections use official OAuth flows. No tokens pasted by hand, ever.
Secrets encrypted at rest
Slack bot tokens and integration credentials are AES-encrypted before being stored in the database.
Review before publish
Nothing is published automatically. Every doc is a draft you approve. Your knowledge base stays under human control.
Least-privilege permissions
We request only the Slack scopes needed to read threads you trigger. We don't read your entire workspace.
Multi-tenant isolation
Every organization's data is isolated by org ID. One workspace cannot access another's documents or settings.
Delete any time
Uninstalling the Slack app immediately revokes access and clears your bot token. You stay in control.
Frequently asked questions
Does it automatically publish to my wiki?＋
No — never. Every document starts as a draft. You review it, edit if needed, and publish with one click. Nothing reaches your GitHub, Notion, or Confluence without your approval.
Can I edit the draft before publishing?＋
Yes. The dashboard has a full split-pane Markdown editor — live preview on one side, editable source on the other. Edit as much or as little as you want before approving.
Is my Slack data stored on your servers?＋
We store the generated document and metadata (thread ID, channel, timestamp). We do not persistently store raw Slack message content after the document is generated.
Which Slack plans are supported?＋
Knowledge Grabber works on Slack Free, Pro, Business+, and Enterprise Grid. The only requirement is that you can install apps from the Slack App Directory.
Can I use it with private Slack channels?＋
Yes. Add the Knowledge Grabber bot to any private channel and it will have access to threads in that channel only.
Can I customize the document templates?＋
The four emoji triggers (general doc, postmortem, runbook, bug) each use a dedicated prompt template. Your general trigger emoji is configurable in Settings. Custom templates are on the roadmap.
Can I connect multiple destinations?＋
Yes. Connect GitHub, Notion, and Confluence all at once. When publishing a document, you choose which destination to send it to — per document.
What's included in the free plan?＋
The free plan includes 5 documents per month, all four emoji triggers, and all three publish destinations (GitHub, Notion, Confluence). Upgrade to Pro for unlimited documents.
Every solved Slack thread is valuable
Your team already solved it.
Don't lose it.
Capture knowledge while it's fresh, approve it in one click, and build a knowledge base that grows itself — automatically, from the work your team already does.
No credit card required · Free plan includes 5 docs/month · Installs in 2 minutes